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Health & Social Care

Your role as a HCA (Health Care Assistant)

HCA roles can be an extremely rewarding job. Every day you will be helping to improve lives, working on the front line of Health and Social Care with a wide variety of clientele. HCA's provide support to the disabled, elderly, dementia patients, long-term ill and individuals with learning difficulties, so your role can be very varied and no days will ever be the same! You can work as a HCA in a residential or nursing home or in a respite care setting. We also offer some 1:1 positions in supported living accommodation.

Main duties of a HCA

The job is centred around helping clients with immediate needs, as a HCA you will always aim to provide individual care to your clients, working to provide a care plan that suits their individual need. Your role will include:
  • washing
  • dressing
  • maintaining their hygiene
  • ensuring they receive healthy meals and fluids
  • helping them with basic day-to-day or administrative tasks like paying bills. 

The HCA role also includes getting to know clients personally and providing them with emotional support and company, being a good listener and encouraging them to take part in activities and socialising with other residents,  all of which contributes positively to their wellbeing.

Required skills and experience of a HCA

At Swanstaff we ask for all of our HCA's to have a minimum of 6 months recent experience in a paid care role, this is so that you can enter our clients with a good understanding of the role and help support them during staff shortages when shadowing may not be an option. We look for passionate Care Assistants who are able to relate to people from a variety of backgrounds. You should be patient and have a sense of humour with the ability to show compassion for those in your care.
 
Being a HCA can be a challenging role but it is also one of the most rewarding and fulfilling. 

Ipswich is a large town in Suffolk with a population of 137,500. Set on the River Orwell, its waterfront is lined with cafes, galleries and shops, and the 19th-century Old Custom House which reflects the towns maritime history.

If you are looking for something to do in Ipswich you could take a cruise along the river Orwell, visit Christchurch Mansion to view the historical artwork on display or spend your time shopping in the town where you will find an array of independent retailers as well as high street staples.

There are over 9500 businesses offering employment opportunities in Ipswich. The largest employment sector in Ipswich is Health and Social Care, closely followed by Wholesale and Retail trades. 

Visit our Ipswich branch page to find jobs in Ipswich and meet your local recruitment team

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