Swanstaff Recruitment was established in Kent in 1997 and is now one of the fastest growing recruitment companies in the UK. We are an independent recruitment company providing temporary and permanent solutions across the UK including Managed Service Solutions and Recruitment Process Outsourcing.
Our clients include small to medium enterprises, leading Blue Chip companies and public services. We work in partnership with our clients and pride ourselves on our personal approach to meeting their hiring requirements, ensuring that we are going beyond the job description to find staff with the right personal qualities as well as skills.
Within our local branches we specialise in temporary roles, focusing on Healthcare Recruitment, Driving and Industrial Recruitment and Office & Commercial Recruitment. Our national recruitment team based at Head Office works within a wide range of sectors, with specialist Consultants providing permanent and temporary recruitment services to clients within the Healthcare, Logistics, Pharmaceutical, Professional Services, Financial and Office and Commercial Sectors.
Our company has a strong culture and set of core values which are at the heart of our business. We have won many awards including The Times 100 Best Companies to Work for, The Great Place to Work award and three Kent Excellence in Business Awards. We have also been recognised as Gold Standard Investors in People. If you’d like to find out more about working at Swanstaff visit our Work for Us page.
Explore this section of our website to find out more about us and the services we offer.
Locations with National Coverage
Swanstaff Recruitment is founded by Stephen Rogers from his living room whilst he still works as a Fire Fighter.
Swanley branch opens as Swanstaff's first high street location.
Swanstaff Chelmsford opens in the heart of the town taking the company over the river.
Swanstaff opens location number 3 launching in Colchester.
Waltham Cross and High Wycombe open! Steve gives up the fire service to commit to the progression of Swanstaff full time.
Swanstaff opens its 6th office in Milton Keynes, the town home to the most roundabouts in the UK.
Swanley Head Office opens with support staff established. Lambeth Swan Family Centre opens. Steve wins entrepreneur of the year with Action Coach.
Swanstaff expand to Ipswich, Maidstone, Peterborough and Dartford.
Basingstoke and King's Lynn offices open. Parkside and Bedford Swan Family Centres launch. Swanstaff win the Great Place to Work award.
Lakeview West new HQ opens in Dartford. Swanstaff expand in Nottingham, Cambridge, Bristol, Birmingham and Norwich. Swanstaff win 3 Kieba awards and place in the Sunday Times 100 Best Companies List.
Swanstaff are awarded 3 new Swan Family contracts: Coventry, Greenwich, Cardiff. Place 6th in the Recruiter Fast 50 list, are accredited with an ISO9001 accreditation which recognises our exceptional processes and policies across the business. We also listed in the London Stock Exchange Group 1000 Companies to Inspire Britain list and our board of directors were honoured with the opportunity to visit Downing Street and open the London Stock Exchange.
Steve is awarded the IOD Highly Commended Director of the year award. Swanstaff place again in the Recruiter Fast 50 in 9th position, in the Sunday Times 100 Best Companies List for the 2nd time, in the 1000 Companies to Inspire Britain and launch our Bedford Borough Swan Family Centre.
Swanstaff launch our National Temp Recruitment Team based in Dartford HQ and place in the KM Mega Growth 50 for the second time.
Swanstaff achieves ISO 9001:2019 certification from the British Assessment Bureau. Launch 4 new Swan Family Contact Centres in Croydon and Liverpool. Swanstaff employee Lucy Sutton is recognised by the Recruiter Investing in Talent Awards 2019 as Most Inspiring Support Professional after being put forward by Swanstaff.
Believe that nothing is impossible
Treat all with respect
Allow people to create and share wealth.
Recognise and reward great achievements.
There is always a solution to every challenge
Don't take 'No' for an answer. Question it.
To give up is to fail
Always go the extra mile. Be extraordinary.
'Wow' yourself and others. Average is not acceptable.
Be the benchmark.
At Swanstaff we believe that celebrating our success and recognising the hard work our employees and leadership team put in to make us what we are is really important. We also find the feedback we receive via various award entry processes to be invaluable in shaping the future of our company and how we operate. Awards give us not only the opportunity to be recognised for our high standards but also act as a motivation and reward opportunity for our employees, winning awards make them proud to work for us and envokes energy within the business and we are always conscious to include employees from throughout the business in our celebrations. We are delighted to have been recognised by some of the greatest business and recruitment awards in the UK.
As of the 1st of March 2022, we will no longer be available after working hours. BEST CANDIDATE Make sure to call us on time in order to find you the best candidates. To book your staff call in advance to get our premium services. MAKE THE CALL Our working hours are 8.30 am - 17.30 pm, Monday to Friday. Call at 01322474655: EXT 1 for industrial EXT 2 for driving EXT 3 for healthcare
Swan Family Centres awarded the South West and East of England of the Cafcass ICFA Swan Family Centres have officially been awarded the South West and the South East of England to operate with the Children and Family Court Advisory and Support Service (Cafcass). Swan Family already works alongside Cafcass in our Lambeth centre and are delighted to be able to expand our services within our Croydon, Hackney, Bedford and Coventry centres too. The supported and supervised contact we can deliver aims to provide a safe, neutral and comfortable place for children to see their parents or family. Cafcass represents children in family court cases in England. They independently advise the family courts about what is safe for children and in their best interests. Cafcass put the child's needs, wishes and feelings first, making sure that children's voices are heard at the heart of the family court setting. Lucy Glass - Director of Contact Centres for Swan Family says: “We are excited and rearing to go with our new contracts. The work that both Swan Family and Cafcass can achieve when working together is unmatched and having the child at the very heart of our service will forever remain”. What is Improving Child and Family Arrangements (ICFA)? Improving Child and Family Arrangements (ICFA) is the service designed by Cafcass to help families agree safe, beneficial, and sustainable spending time with arrangements when they are finding it difficult to do so on their own. ICFA work is short term, court-ordered in private law cases only and has four expected key outcomes for families: 1. Reducing barriers and resistance to agreeing on arrangements and managing any risks so that these are safe 2. Promoting positive communication within families 3. Ensuring children’s wishes and feelings are heard and considered 4. Helping families agree on a Parenting Plan to avoid future issues arising The work will be tailored to meet the needs and outcomes of each individual family and should include application of learning from the Separated Parents Information Programme. ICFA work takes place over a few weeks and may include, but is not limited to: • Meeting the parents together and/or individually to help resolve issues and prepare them for spending time with the child/ren • Direct work with the child/ren to prepare them for spending time with the adult • Observation of the adult spending time with the child/ren in a contact centre, the home, the community, or any other suitable settings ICFA referrals are funded by Cafcass and are delivered by our contracted service providers. CANW is a lead provider of ICFA works in partnership with other organisations. Find out more about what Cafcass do and how they support families here.
Swan Family Centres re-awarded Coventry Contact Service Contract Swan Family Centres, who have 6 other contracts in the Bedford, Cardiff, Croydon, Hackney, Lambeth and Liverpool areas, have been re-awarded the Coventry Contact Service Contract for another 5 years. We are currently working with 217 families and on average are facilitating around 265 contact sessions within the centre, community and family homes. In our Coventry centre – we have 13 rooms designed to cater to family contact sessions and two spacious kitchens available to the families who use our service. We have completely refurbished and modernised the centre and we are working closely with Coventry City Council to provide the best experience we possibly can for our service users. Natasha Skeltcher – Swan Family Coventry Centre Manager says: “As the centre manager, I am delighted that we have been awarded the contract with Coventry City Council for another 5 years. During the difficult times that we have experienced over the last year, our team at Coventry Family Centre have worked exceptionally hard to strengthen our relationships within the Local Authority to allow us to succeed for another 5 years”.
Swan Family Centres awarded the Highly Commended for Best Contract Delivery. In April 2021, Swan Family Centres was announced as a finalist in the Go Awards Wales under the Best Contract Delivery category. Though the competition was high, on the 29th of April 2021 the judging panel awarded Swan Family Centres with the Highly Commended certificate. Lucy Glass - Director of Contact Centres for Swan Family says: "We are incredibly honoured to be recognised by the Government Opportunity Awards. It means so much to us that we are able to create opportunities for families to keep in contact with each other within a safe environment. The welfare and interests of children are our paramount concern and will remain at the heart of our service each and every day".
Meet our New Swan Family Centres! Swanstaff Recruitment has launched 3 new Swan Family Centres in the last 3 years. Both of our Croydon centres were launched in October 2019 and our Hackney centre in April 2020. Swanstaff Recruitment who already runs the Swan Family Centres in Bedfordshire, Lambeth, Cardiff, Coventry and Liverpool, ensure that the child is at the heart of the service and the centre of everything we do. Our innovative practices such as Life Story booklets support a child’s journey through their contact. These booklets also include feedback sections because we value the opinion and feedback from our service users. Lucy Glass, Director of Contact Centres at Swanstaff says: “We are proud of what we have achieved as a team over the past 3 years, we couldn’t be happier. Our mission has stayed the same throughout the years and we are delighted to be able to extend that even further as the years go on. We ensure both Croydon and Hackney that we will provide outstanding service and a safe environment for contact.” The Swan Family services in Croydon and Hackney are available to both local authorities and private referrals and services include Supervised and Supported Contact, Community Contact, Handover and Transport. For more information about Swanstaff Recruitment and their Swan Family services, or to make a referral please visit www.swanfamily.org.uk
Swanstaff Recruitment was proud to be represented by our 2 shortlisted employees at the Recruiter Investing in Talent Awards 2019 which took place on the 31st of October at The Brewery, London. The Recruiter Investing in Talent Awards recognises professionals across the recruitment industry for their contributions to making a difference within their sectors. The employees were nominated by Swanstaff for their individual success stories. Our first shortlisted employee was Dan Crocombe, who has over 13 years of service with Swanstaff and currently runs our Swanley branch. Dan was shortlisted in the Most Inspiring Team Leader/Manager category for his tenacious attitude and dedication to leading one of the most successful branches at Swanstaff Recruitment. Dan was unfortunately not successful in winning his category but with his loyalty and leadership skills he will always be a winner in our eyes. Our second shortlisted employee was Lucy Sutton, Support Services Manager, who has been with Swanstaff for over 4 years. Lucy was shortlisted in the Most Inspiring Support Professional category for her approach to a challenging year within her role and building on internal processes to achieve business success. Lucy was recognised for her achievements and won her category. Lucy attended the awards evening to celebrate amongst colleagues and peers. To see the moment Lucy won her award please click here. Swanstaff are very proud of both Lucy and Dan for their continued commitment and dedication to our company. To be shortlisted amongst such top talent in the recruitment industry is a testament to them both. To find out more about the Recruiter awards and to view the full list of shortlisted candidates and winners please click here. Photo from left to right: Lucy Sutton and Dan Crocombe