About Us

Swanstaff employee Lucy Sutton wins award at Recruiter Investing in Talent Awards

Swanstaff Recruitment was proud to be represented by our 2 shortlisted employees at the Recruiter Investing in Talent Awards 2019 which took place on the 31st of October at The Brewery, London. The Recruiter Investing in Talent Awards recognises professionals across the recruitment industry for their contributions to making a difference within their sectors. The employees were nominated by Swanstaff for their individual success stories. Our first shortlisted employee was Dan Crocombe, who has over 13 years of service with Swanstaff and currently runs our Swanley branch. Dan was shortlisted in the Most Inspiring Team Leader/Manager category for his tenacious attitude and dedication to leading one of the most successful branches at Swanstaff Recruitment. Dan was unfortunately not successful in winning his category but with his loyalty and leadership skills he will always be a winner in our eyes. Our second shortlisted employee was Lucy Sutton, Support Services Manager, who has been with Swanstaff for over 4 years. Lucy was shortlisted in the Most Inspiring Support Professional category for her approach to a challenging year within her role and building on internal processes to achieve business success. Lucy was recognised for her achievements and won her category. Lucy attended the awards evening to celebrate amongst colleagues and peers. To see the moment Lucy won her award please click here. Swanstaff are very proud of both Lucy and Dan for their continued commitment and dedication to our company. To be shortlisted amongst such top talent in the recruitment industry is a testament to them both. To find out more about the Recruiter awards and to view the full list of shortlisted candidates and winners please click here. Photo from left to right: Lucy Sutton and Dan Crocombe

WOW Week at Swanstaff Recruitment.

Here at Swanstaff Recruitment, we held our 4th annual Wellbeing Week (or WOW Week as we like to call it). As always it was a week that was jam packed with laughter, fitness, relaxation, mental health awareness and healthy eating! It couldn’t have gone better, take a look for yourself… Day one We kick started the week with our infamous laughter day. What better way to start off Monday than with a pun competition centred around fruit! This was carried out over email so that the whole company could get involved. The winner received 2 free comedy tickets – after all, laughter is the best medicine. This day was aimed to fill Head Office and the branches with nothing but laughter! We also asked all team members to nominate who they think is the funniest person in Head Office and the branches. This was a great way for people to feel appreciated in Head Office and the branches. Day two Day two was fitness day. We challenged our Swans to see how long they could wall sit for (the winning time was 2 minutes 47 seconds) and we challenged our consultants to see how long they could squat for whilst holding a sales call. Throughout the day we sent out the top fitness apps, free online workouts and wellness classes. This encouraged our Swans to be more active, and it was also good team building as teams were cheering each other on during the challenges. Day three Relaxation day. This was arguably one of our favourite days throughout the company. We challenged our Swans to complete some mindful activities such as mindful breathing, listening, appreciation and moving. We also sent out mindful and relaxation apps that our teams could make use of. At Head Office, we kitted out our library room with calming music, put the fire on and laid out bean bags so that our Swans could relax on their breaks. Day four The fourth day of Wellbeing Week was focused around Mental Health. We used the day to reflect on our stress levels and what causes our stress levels to rise. We sent out a weekly wellbeing check-up guide for our Swans to use – it includes coping strategies and ways to drain their stress away! Day five On the last day of Wellbeing Week – we hosted a pot luck picnic. We asked every member of staff to bring in an item of picnic food. We had so much nice food and our Swans said how nice it was to all eat lunch together and do something different! We also sent out our top tips for healthy eating! Well, that’s a wrap for this year. Until 2020, Wellbeing Week. We can’t wait to see what we plan for next year!

Swanstaff Recruitment achieves ISO 9001:2019 certification from the British Assessment Bureau

Swanstaff has achieved re-certification to the internationally recognised ISO 9001:2019 standard, establishing it as one of the leaders in its field. Swanstaff were originally certified in 2016. This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates Swanstaff Recruitment’s commitment to customer service and quality in delivery. ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained. Swanstaff Recruitment has shown they have good service reliability and process controls, which means lower costs for its customers! Swanstaff’s CEO, Stephen Rogers said, “We’re delighted to have achieved our ISO 9001 for the third consecutive year. It demonstrates our promise to our candidates and clients that we focus our efforts on providing a quality service. It allows our customers to have an insight into the standard of our back office activities. This achievement acts a testament to the hard work put in by all Swanstaff employees to maintain a high quality service.” The benefits of certification to ISO 9001 include: Streamlining an organisation’s procedures Bringing consistency to an organisation’s service delivery Reducing cost and rework Improving an organisation’s management practices Enhanced status Competitive advantage Swanstaff has been supplying its clients with high calibre candidates for over 21 years and has proven steady growth. Swanstaff will continue to provide opportunities to those seeking work in a multitude of industries including working internally for Swanstaff in the recruitment sector.

Swanstaff launch 2 family contact centres on behalf of Liverpool City Council

Swanstaff Recruitment has been awarded the contract to run family Contact Services on behalf of Liverpool City Council. As of April 1st Swanstaff launched 2 new centres: Liverpool North and Liverpool South. Swanstaff Recruitment – who already run “Swan Family” Contact Centres in Bedfordshire, Lambeth, Cardiff and Coventry, focus on a child-led service which includes a number of innovative practices. These incorporate Life Story booklets, which support a child’s journey through contact and feedback forum events, where children and families are invited to participate in various activities and give feedback on their contact experiences. Lucy Glass, Divisional Manager for Family Services at Swanstaff says “Swanstaff are delighted to be awarded this contract, our mission is to ensure that the child is at the heart of everything we do. Our centres are family friendly, incorporating themed rooms and providing a comfortable, relaxed and safe environment. We will ensure we provide Liverpool City Council with an outstanding service whilst supporting them to develop a Fair City by providing local recruitment possibilities.” The Swan Family services in Liverpool are available to both local authority and private referrals and services include Supervised and Supported Contact, Community Contact, Handover and Transport. For more information about Swanstaff and their Swan Family services, or to make a referral please visit www.swanfamily.org.uk

Swanstaff launch new website with Volcanic

Swanstaff Recruitment are excited to announce the launch of their new website, partnering with Volcanic, leading recruitment web developers. Swanstaff Recruitment’s new website focuses in on the customer journey to provide job seekers with a streamlined quick apply experience. Volcanic’s platform focuses on data driven results which will provide Swanstaff with detailed information for employers to have an insight into industry sectors. With a fancy new ‘Work for us’ page encouraging recruiters to join the growing organisation and a candidate hub for job seekers, the new site hopes to prove itself vital in the future growth of Swanstaff Recruitment as an employment agency. Swanstaff provides temporary and permanent recruitment solutions on a National basis, recruiting staff in a variety of sectors. The decision to rebrand their site will hopefully see a positive change in the way we approach recruitment, tackling challenges at the fore front of a saturated industry. Stephen Rogers, CEO of Swanstaff Recruitment said: “Everyone at Swanstaff is very enthusiastic about the new website and the benefits it will have on the company. It has a fresh modern look whilst still keeping our core values intact. Our core values state that we create opportunities and that’s exactly what this does.” For jobs you’ll love in Healthcare, Logistics, Offices, Industrial, Veterinary, Pharmaceutical & more visit our job search page https://www.swanstaff.co.uk/jobs

Swanstaff donate over 400 items to homeless

Swanstaff Recruitment have donated over 400 warm, waterproof items to charities across the UK. These charities are: Love and Humanity Peterborough Sanctus Chelmsford AMAT Medway The Sanctuary Gravesend House of Mercy Gravesend Maidstone Homeless Outreach Medway Street Angels Help the Homeless Colchester at Christmas After the success of previous Christmas campaigns such as Swan Socks, Christmas Crates and Bundles of Joy, we are proud to have carried on the tradition of making a difference with donating coats and other warm items to the less fortunate this year. The items were donated by Swanstaff employees, our temporary workforce and members of our local communities who all came together to ensure that the homeless are warmer this winter. Homelessness is an increasing issue in the UK. According to Shelter (a housing charity) there are approximately 25,000 homeless living on the streets and at least 295,000 living in temporary accommodation. Approximately 1 in every 200 people in the UK are therefore classified as homeless and this number is still rising. So here at Swanstaff, we feel it’s our duty to make a difference throughout the year but especially around the Winter months. We would like to take this opportunity to thank everybody who donated and helped us reach and exceed our target this year. Until next year…

Employer Brand: 8 Team-Building Exercises to Boost Employee Engagement

Employer Brand: 10 Spontaneous Ways to Engage Your Employees

4 reasons to recruit staff in January

12 ways we celebrated Christmas

Employer Brand: 10 Things Every New Starter Needs

5 ways to boost your mental health