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Swanstaff Recruitment achieves ISO 9001:2019 certification from the British Assessment Bureau

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Swanstaff has achieved re-certification to the internationally recognised ISO 9001:2019 standard, establishing it as one of the leaders in its field. Swanstaff were originally certified in 2016.

This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates Swanstaff Recruitment’s commitment to customer service and quality in delivery.

ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.

Swanstaff Recruitment has shown they have good service reliability and process controls, which means lower costs for its customers!

Swanstaff’s CEO, Stephen Rogers said, “We’re delighted to have achieved our ISO 9001 for the third consecutive year. It demonstrates our promise to our candidates and clients that we focus our efforts on providing a quality service. It allows our customers to have an insight into the standard of our back office activities. This achievement acts a testament to the hard work put in by all Swanstaff employees to maintain a high quality service.”

The benefits of certification to ISO 9001 include:

  • Streamlining an organisation’s procedures
  • Bringing consistency to an organisation’s service delivery
  • Reducing cost and rework
  • Improving an organisation’s management practices
  • Enhanced status
  • Competitive advantage

Swanstaff has been supplying its clients with high calibre candidates for over 21 years and has proven steady growth. Swanstaff will continue to provide opportunities to those seeking work in a multitude of industries including working internally for Swanstaff in the recruitment sector.