Swanstaff has achieved re-certification to the internationally recognised ISO 9001:2019 standard, establishing it as one of the leaders in its field. Swanstaff were originally certified in 2016. This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates Swanstaff Recruitment’s commitment to customer service and quality in delivery. ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained. Swanstaff Recruitment has shown they have good service reliability and process controls, which means lower costs for its customers! Swanstaff’s CEO, Stephen Rogers said, “We’re delighted to have achieved our ISO 9001 for the third consecutive year. It demonstrates our promise to our candidates and clients that we focus our efforts on providing a quality service. It allows our customers to have an insight into the standard of our back office activities. This achievement acts a testament to the hard work put in by all Swanstaff employees to maintain a high quality service.” The benefits of certification to ISO 9001 include: Streamlining an organisation’s procedures Bringing consistency to an organisation’s service delivery Reducing cost and rework Improving an organisation’s management practices Enhanced status Competitive advantage Swanstaff has been supplying its clients with high calibre candidates for over 21 years and has proven steady growth. Swanstaff will continue to provide opportunities to those seeking work in a multitude of industries including working internally for Swanstaff in the recruitment sector.
Swanstaff Recruitment has been awarded the contract to run family Contact Services on behalf of Liverpool City Council. As of April 1st Swanstaff launched 2 new centres: Liverpool North and Liverpool South. Swanstaff Recruitment – who already run “Swan Family” Contact Centres in Bedfordshire, Lambeth, Cardiff and Coventry, focus on a child-led service which includes a number of innovative practices. These incorporate Life Story booklets, which support a child’s journey through contact and feedback forum events, where children and families are invited to participate in various activities and give feedback on their contact experiences. Lucy Glass, Divisional Manager for Family Services at Swanstaff says “Swanstaff are delighted to be awarded this contract, our mission is to ensure that the child is at the heart of everything we do. Our centres are family friendly, incorporating themed rooms and providing a comfortable, relaxed and safe environment. We will ensure we provide Liverpool City Council with an outstanding service whilst supporting them to develop a Fair City by providing local recruitment possibilities.” The Swan Family services in Liverpool are available to both local authority and private referrals and services include Supervised and Supported Contact, Community Contact, Handover and Transport. For more information about Swanstaff and their Swan Family services, or to make a referral please visit www.swanfamily.org.uk
Swanstaff Recruitment are excited to announce the launch of their new website, partnering with Volcanic, leading recruitment web developers. Swanstaff Recruitment’s new website focuses in on the customer journey to provide job seekers with a streamlined quick apply experience. Volcanic’s platform focuses on data driven results which will provide Swanstaff with detailed information for employers to have an insight into industry sectors. With a fancy new ‘Work for us’ page encouraging recruiters to join the growing organisation and a candidate hub for job seekers, the new site hopes to prove itself vital in the future growth of Swanstaff Recruitment as an employment agency. Swanstaff provides temporary and permanent recruitment solutions on a National basis, recruiting staff in a variety of sectors. The decision to rebrand their site will hopefully see a positive change in the way we approach recruitment, tackling challenges at the fore front of a saturated industry. Stephen Rogers, CEO of Swanstaff Recruitment said: “Everyone at Swanstaff is very enthusiastic about the new website and the benefits it will have on the company. It has a fresh modern look whilst still keeping our core values intact. Our core values state that we create opportunities and that’s exactly what this does.” For jobs you’ll love in Healthcare, Logistics, Offices, Industrial, Veterinary, Pharmaceutical & more visit our job search page https://www.swanstaff.co.uk/jobs
Swanstaff Recruitment have donated over 400 warm, waterproof items to charities across the UK. These charities are: Love and Humanity Peterborough Sanctus Chelmsford AMAT Medway The Sanctuary Gravesend House of Mercy Gravesend Maidstone Homeless Outreach Medway Street Angels Help the Homeless Colchester at Christmas After the success of previous Christmas campaigns such as Swan Socks, Christmas Crates and Bundles of Joy, we are proud to have carried on the tradition of making a difference with donating coats and other warm items to the less fortunate this year. The items were donated by Swanstaff employees, our temporary workforce and members of our local communities who all came together to ensure that the homeless are warmer this winter. Homelessness is an increasing issue in the UK. According to Shelter (a housing charity) there are approximately 25,000 homeless living on the streets and at least 295,000 living in temporary accommodation. Approximately 1 in every 200 people in the UK are therefore classified as homeless and this number is still rising. So here at Swanstaff, we feel it’s our duty to make a difference throughout the year but especially around the Winter months. We would like to take this opportunity to thank everybody who donated and helped us reach and exceed our target this year. Until next year…
Swanstaff Recruitment held our annual bake sale in aid of Children in Need and is proud to announce that we raised £136.15. On the 16th November 2018, we invited some of our clients into Head Office to attend our Christmas themed bake sale. This included Rocky Roads, Brownies, Mince Pies, Cookies and Cakes all made by our Swan’s, who also joined in and indulged in the delicious treats. Head Office staff also participated in the BBC Children in Need Duck Race live on the BBC. Each member of staff got to choose a rubber duck that would represent them in the race, at a cost of £2 each. All together we raised an additional £40. Children in need is a such a worthy cause that each year Swanstaff continue to enjoy raising money for.
Swanstaff Recruitment are looking for people to join us in donating unwanted coats to those in need this Christmas! Following the success of our previous Christmas campaigns, Swan Socks, Christmas Crates and Bundles of Joy we are excited to continue this tradition and see the impact we can make this Christmas. While most of us think a coat is a go-to item that is always on hand to keep us warm, some people don’t have this basic necessity available to them. If you have an old coat or warm jacket that is no use to you anymore then we encourage you to please donate it and help us help the less fortunate. All through November and up until December 14th, we are holding multiple drop off points where you can come and contribute all your old coats/jackets. We will be taking them to various homeless shelters or to individual people in need across the country. Ellie Lewis, Head of Marketing at Swanstaff said: “At Swanstaff we love to go the extra mile especially at this time of year to encourage charity internally, but also get the local community involved. We have already received an amazing response from our staff and local residents wishing to contribute. We are hoping this will continue and be our biggest campaign to date!" If you, your school, workplace or club would like to get involved then please get in touch with our marketing team by calling 01322 478902 or simply stop by any of our drop off points and someone will be able to assist you.
Swanstaff Recruitment is excited to announce that they have placed 39th in the Kent Messenger MegaGrowth 50 publication this year. The achievement was marked on Wednesday 7th November at an event in Maidstone attended by all those who placed on the list. Stephen Rogers, CEO of Swanstaff Recruitment said: “At Swanstaff we are very proud to have been invited to attend this event for the second year running which celebrates growth within businesses across Kent. To be acknowledged for the continued growth of our organisation is always an honour. Achievements like this would not be possible without our staff who always go the extra mile. As a business, we hope to maintain and exceed our own expectations of growth in the coming years. ” The MegaGrowth 50 show cases Kent’s fastest-growing privately-owned businesses ranked by growth in turnover and also exports and staff numbers.
Swanstaff Recruitment held their third annual Week of Wellbeing (WoW) from 8th-12th October. The week was structured with a different theme each day covering all aspects of well-being including physical activity, mental health, healthy diets, and mindfulness. The week kick-started with a Hula Challenge and a team pedometer challenge which would run throughout the week. Tuesday was Healthy Eating day where a Recipe book was shared and members of staff were encouraged to share their own favourite healthy lunches – this inspired a large group of staff to club together and cook an amazing team meal! Wednesday was Laughter day – members of staff were able to award a Comic Genius badge to their colleagues via our People HR system and a Pun Competition circulated via email. Thursday was Mental Health Awareness Day and coincided with our Quarterly All Staff Meeting, we invited a speaker from Bexley Mind to come in and speak to employees and also ran a Quiz, Raffle and Backwards Bingo which raised £219 for Mind. We also had our quarterly awards presentations which included WoW awards for the winners of the Comic Genius and Hula Challenges alongside our usual sales and performance awards. Friday was Relaxation day! We circulated calming audio tracks to all teams and set up a relaxation space for staff to enjoy 10 minutes of guided mindfulness during the day. The room was used by many staff and there was great feedback on how it helped them to re-focus and be more productive for the rest of the day. the winners of our Pedometer challenge were also announced with our Accounts team smashing an amazing 62,004 steps over 5 days! They were rewarded with a Wellbeing hamper of goodies. Overall the Swanstaff teams stepped over 400,000 steps (counting 1 person's steps per team, per day). The Wellbeing week received some fantastic feedback from employees across the business including: “Laura was the best speaker we’ve had at a quarterly, she was really engaging and helped make a taboo subject easy to talk about” “The pedometer challenge really made me pay attention to how much exercise I do daily, I’m definitely going to continue tracking my steps” “I loved cooking a healthy meal with my colleagues and it felt great to feed 15 people that probably would have eaten fast food otherwise” “It felt good to win the Comic Genius award, knowing I make my colleagues laugh and happy is great” We have had some great suggestions from staff for the next WoW week and we can’t wait to get planning for 2019!
On July 5th Swanstaff ventured out into the sunshine to compete in our second company-wide summer sport’s day! The event took place at the Mercure Maidstone Great Danes Hotel. The day included egg and spoon, sack, skipping and relay races as well as a few games of rounders. As to be expected from a company assembled of sales people, the competitive spirits were high and tensions were raised when the scores came close. The overall winners of the day were the team Wack, Sack and Track which showed our finance department to be the sportiest Swans of them all. Stephen Rogers, CEO said “Holding a sports day at one of our quarterly events is certainly a change up to the usual day as a Swanstaff employee but a really special day all in all. The joy of seeing different departments all competing against one another works as a great team building activity and really improves employee well being.” Overall the day was a huge success and we look forward to next years being bigger and better than the last 2 combined. If you’d be interested in becoming a Swan and joining one of our teams at next years sports day, please get in touch with our talent department at firstname.lastname@example.org