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Call Centre Advisor

  • Location

    King's Lynn

  • Sector:

    Office & Commercial

  • Job type:

    Temporary

  • Salary:

    9 - 10 Per Hour

  • Contact:

    National Temps

  • Contact email:

    rosie.mcmullen@swanstaff.co.uk

  • Contact phone:

    01322 618100

  • Job ref:

    Call/Centre/king'slynn/08

  • Startdate:

    ASAP

  • Consultant:

    Rosie McMullen

Do you speak Eastern European Language? Are you a people person and able to adapt to a fast paste working environment? If so, then this is the job for you!

Our client is based in King’s Lynn and are looking for an adaptable, self motivated and resillent individuals to join their team as call centre advisors working Monday-Saturday rotation shifts. Our clients are also looking for someone who has the abaility to work at pace accurantly and to instructions and able to pay attention to details. You must have a sendond language in Russian, Polish, Latvian, Lithuanina or any other Eastern European languages.

You must:

  • Able to provide excellent customer service, offering a one call resolution where possible
  • Able to engage with different people and customer type
  • Take inbound phone calls, and speak with customers who have a query about their service
  • Able to keep accurate notes and records on the internal system
  • To be self-motivated, and to ensure you are always working as part of the wider team
  • To be comfortable in complaints handling, sometimes dealing with more difficult queries

How to apply:

If you are interested in this role, please apply online now or alternatively please get in touch with Rosie.Mcmullen@swanstaff.co.uk or by calling 01322 474655

EMPOWERING PEOPLE WITH OPPORTUNITIES

Swanstaff Recruitment is an equal opportunities employer.