Are you a people person and able to adapt to a fast paste working environment? If so, then this is the job for you!

Our client is based in King’s Lynn and are looking for an adaptable, self motivated and resillent individuals to join their team as call centre advisors working Monday-Saturday rotation shifts. Our clients are also looking for someone who has the abaility to work at pace accurantly and to instructions and able to pay attention to details.

You must:

Able to provide excellent customer service, offering a one call resolution where possible
Able to engage with different people and customer type
Taking inbound phone calls, and speak with customers who have a query about their service
Able to keep accurate notes and records on the internal system
To be self-motivated, and to ensure you are always working as part of the wider team
Must be comfortable in complaints handling, sometimes dealing with more difficult queries

How to apply:

If you are interested in this role, please apply online now or alternatively please get in touch with Rosie.Mcmullen@swanstaff.co.uk or by calling 01322 474655

EMPOWERING PEOPLE WITH OPPORTUNITIES

Swanstaff Recruitment is an equal opportunities employer.

Call Centre Advisor