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Customer Care Associate

  • Location


  • Sector:

    Office & Commercial

  • Job type:


  • Salary:

    8.21 Per Hour

  • Contact:

    Kings Lynn

  • Contact email:


  • Contact phone:

    01553 601222

  • Job ref:


  • Consultant:

    Kings Lynn

Are you a customer focused person? Are you looking for a full time role? We are currently recruiting a Customer Care Associate to be placed with our prestigious client in the Holkham area!

Job Title: Customer Care Associate
Location: Holkham, Norfolk
Rate of Pay: £8.65 per hour

The Role of a Customer Care Associate:

Helping Customers with their queries via incoming telephone calls and online live web chat. To provide excellent service and assure the customer is happy with how the problem is being dealt with. Providing the top level Customer care experience giving the customer a stress free shopping experience by going above and beyond.

Incoming calls will need to be answered in a well-mannered way, making sure the unhappy/troubled customer is completely happy with the service provided and any queries rectified.

Live web chat will come to the available adviser and you will have to follow steps and procedures to ensure the customer is being provided with the correct care.

Full training provided, as well as on job support.

CV's and application are now being considered for immediate start!!

Requirements of a Customer Care Associate:

  • Well mannered, well presented
  • Delivering top quality Customer service
  • Computer literate
  • Bubbly personality
  • Ability to work in a team


  • Working for prestigious accessory company
  • Excellent modern work facilities
  • Stupendous work environment.
  • Company with long term career opportunities

Further Benefits will be shared upon interview with the client.

Sparking an interest?
Please apply online now or alternatively please send your updated CV to ken.jones@swanstaff.co.uk and call Ken on 01553 601222 for more information!


Swanstaff Recruitment is an equal opportunities employer.