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Swan Family Centres

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We are an independent provider facilitating child-centred supervised and supported contact for children and family members in the UK. We work with many local authorities to deliver this service and have experience in supporting families through this process.

The welfare and interests of children are our paramount concern. By providing a professional supervised contact service we can help provide family support through a difficult time in their lives. Allowing family members to spend time with their children.

Our aim is to enable children to keep in touch with their parents and families in a safe, friendly, and informal atmosphere.

We believe that every child has the right to love and support of parents and families, wherever possible. We work to ensure that the diverse needs of children are met and that our child contact centres provide facilities that reflect our child-centred approach.

We employ an experienced, multicultural workforce including qualified social workers which reflect the diverse nature of our work. We coordinate our workers to meet the needs of the children and their families and are able to match workers to meet language, race, cultural, behavioral and disability needs.

We believe in partnership working by providing an open and honest service. We are proud of our track record in building solid working relationships with parents, families, foster carer’s and professionals.

We strive to make contact a positive and happy experience for children and families.

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Our Services

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What clients say about us

  • "As a local authority, we were impressed with their professional and innovative approach to the work. From the point of award of the contract to the start of the work, they were able to demonstrate a flexible but consistent approach to the setting up of the service...There were no reports of any problems of transfer of the individual family cases."

    Central Bedfordshire Council

  • “Swanstaff have made a huge difference to our children’s services”

    Delivery Director, Lambeth Borough Council

  • “All of the Swan Employees at the Centre have always made me feel welcome and safe. A very high and professional quality of service. Thank you to all of the staff”

    Service User, Lambeth

  • Swanstaff have consistently taken the ‘can do’ approach to this service. They have improved areas, which were of concern to the Council prior to Swanstaff taking the contract on. These improvements were achieved quickly and with effective joint working between the Council and Swanstaff manager."

    Central Bedfordshire Council

  • "I would like to say thanks to your contact team at Bedford. They are accommodating and they respond to my requests quickly - some of which are very complicated and time consuming for the team. I am appreciative of their understanding and patience."

    Social Worker, Bedford

  • Thank you for bringing families together. The service you provide is truly wonderful. We treasure our time at the centre

    Parent, Bedford

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Locations / Contact us

  • Lambeth

  • Bedford

  • Coventry

  • Cardiff East

  • Cardiff West

  • Liverpool North

  • Liverpool South

 

 

14 White Hart Street

SE11 4EP

0207 733 7215

 

First Floor, F3 West One, 63-67 Bromham Road, Bedford

MK40 2FG

01234 867188

bedford@swanfamily.org.uk

 

Eagle House, 14 Queen's Rd, Coventry

CV1 3EG

024 7771 9888

 

Pembroke House, Spring Meadow Business Park, Springmeadow Rd, Rumney

CF3 2ES

029 2167 2900

 

Cowbridge Court, Cowbridge Rd West, Cardiff

CF5 5BS

029 2167 2900

 

142/148 Stanley Road, Kirkdale, Liverpool

L5 7QQ

0151 3181 237

 

Unit 2D/E Wavertree Boulevard South

L7 9PF

0151 3181 236

Vacancies at Swan Family Centres

Knowledge Hub 

As experts in the Family Contact services field we believe in the power of research, statistics, trends and the sharing of knowledge. You can find some of our latest publications below and you can join our mailing list to receive further communications here..