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Business Team Training Listening meeting

Communication Training for The Care sector

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Nurse talking with patient

Communication (3.5hrs)

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Our half day Communications training course for the social care sector provides participants with an awareness of the importance and principles of good communication skills within the workplace, specifically within a social care environment.  The course will develop communication skills and make you aware of different forms of communication and the barriers to communication you may encounter. The Communication course is aimed at Health and Social Care providers and their employees.

Aims of this course
  • Understand why good communication skills are important
  • Understand different forms of communication
  • Understand barriers to communication.
  • Verbal skills to overcome barriers
  • Understand how to be assertive in the work place.
  • Have an understanding of the importance of body language and other paraverbal aspects.
  • Be able to deliver effective communication
Specifics Course Structure & Content
  • Introduction to communication
  • Knowing different forms of communication
  • Context
  • Forms of Communication including paraverbal communication
  • Technology in communication
  • Understanding barriers to communication
  • Factors that affect communication
  • Assertion and how to be assertive
  • Verbal skills to overcome barriers
  • Be able to communicate effectively
  • Skills for effective communication

A questionnaire will be completed at the end of the session to ensure trainee understanding and compliance.