Facebook Pixel Tracking
Business Team Training Listening meeting

Reporting and Confidentiality Training

Edit Panel
Nurse Completing Paperwork

Reporting, Recording and Confidentiality (3.5hrs)

Enquire Here


Our half day Reporting, Recording and Confidentiality course provides participants with an awareness of the importance and principles of good record keeping skills within the workplace, specifically within a care environment and the requirements for reporting and confidentiality.  The course will teach good practice when recording important information. You will learn the importance of reporting and confidentiality within the GDPR (General Data Protection regulations). How good reporting and recording can address complaints and requirements for confidentiality for staff and service users. This Reporting, Recording and Confidentiality course is aimed at health and social care providers.

Aims of this course
  • Understand why good record keeping skills are important and how they benefit staff, service users and other health professionals
  • Understand the importance of confidentiality and data protection.
  • Understand the requirements and what to report and who to.
  • How to write good records
  • Legislation
  • Reporting and recording used in addressing complaints, litigation, staff disputes, and disciplinary procedures
  • Understand the requirements of confidentiality legislation and policies and procedures
Specific Course Structure & Content
  • Legal responsibilities
  • What should be recorded and reported
  • RIDDOR requirements
  • Near misses
  • Data Protection Act 2018 and GDPR  (General Data Protection Regulations)
  • GDPR 7 key principles and rights for individuals
  • Freedom of Information Act
  • The Caldicott Principles
  • What can records be used for
  • Principles of data protection and good record keeping
  • Access to records
  • Disclosure of information
  • Your role in raising concerns
  • Care Plans and risk assessments are legal documents
  • Confidentiality
  • What is confidential information
  • What is personal data
  • Social media and confidentiality
  • Examples of policies and procedures that protect information

The course will include a questionnaire assessment to ensure understanding from delegates.